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Karol Andruszków
Karol is a serial entrepreneur who has successfully founded 4 startup companies. With over 11 years of experience in Banking, Financial, IT and eCommerce sector, Karol has provided expert advice to more than 500 companies across 15 countries, including Poland, the USA, the UK, and Portugal.

Why Building an Elderly Care Services Marketplace Is a Good Business Idea?

Elderly Care Services Marketplace
Demand for home care, dementia care, and remote support keeps rising as populations age.

Families now search online for trusted caregivers, and providers need fair access to clients. These forces create space for digital platforms that make care easier to find, book, and manage.

In this article, we explain why the senior care market is growing, which service segments expand the fastest, and which rules shape the sector.

Each pat of this article shows how founders and product teams can use these trends to design a platform that meets real needs and market demands.

Current Market Overview

The senior care sector is growing fast because populations are aging across the world.

  • Global estimates show the industry was worth aboutn$1.78–1.94 trillion in 2024. Forecasts suggest the value may rise to $2.6–3.2 trillion by the early 2030s.
  • North America leads the market. The region made up about 42% of global spending in 2024. This dominance comes from two factors. First, the baby boomer generation is entering older age. Second, the region spends more per person on care than others.
  • Europe follows a similar path. Its elderly care market stood at $353 billion in 2024. Projections show growth toward ~$597 billion by 2032, which is a ~6.8% annual rate.
  • The United States offers a clear example of this trend. Long-term care services generated $515 billion in 2023. Forecasts expect this figure to reach $779 billion by 2030.

Demand rises because the population is living longer and often needs support in later years. By 2030, every baby boomer will be at least 65. Many older adults also manage chronic conditions. About 22% of people over 85 need help with daily personal care. This creates ongoing need for paid services.

Current market trends support further expansion. Many older adults want to stay in their own homes. This drives a shift toward aging in place. As a result, home care and home health services are growing faster than institutional care. Families choose these options because they offer comfort, lower stress, and easier routines. Policies and insurance models also support community-based services and telehealth. These tools allow seniors to receive help without entering long-term care facilities.

Technology is becoming a core part of elderly care as well. Investors are funding digital tools, remote monitoring, and telehealth platforms. Many families now search for caregivers online, compare services, and arrange visits via the internet.



Together, these trends create strong conditions for an elderly care services marketplace. Demand is large, rising, and consistent. Families need easy access to trusted help. Seniors want to stay at home. Care providers want fair access to clients.

If you want to see how such platforms are built, you can read a full guide on service marketplace development.


What are the Fastest-Growing Segments in Senior Care Services?

Several parts of the senior care sector are growing faster than the rest. Focusing on these areas helps a marketplace offer the right mix of services.

In-home care services stand out as the strongest growth area. Global reports show home care rising at about 6.2% a year, which is faster than growth in nursing homes. Seniors want help at home. They look for skilled nursing visits, daily personal care, and home therapy. This is visible in the US, the EU, and the UK. In Europe, home care now forms almost 40% of the entire elder care market and keeps expanding each year.

Memory care and dementia support form the next major growth area. As people live longer, more families face Alzheimer’s and other forms of dementia. Providers respond by adding memory care units and training caregivers for these complex needs. In the US market, there is this trend.

Hospice and palliative care also grow at a rapid pace. Demand rises as more families choose end-of-life support at home or in hospice centers. US data shows hospice services expanding faster than other long-term care options. Families value comfort and dignity during late-stage illness, so they turn to hospice more often.

Senior housing and assisted living continue to attract stable demand. Middle-income options and specialized communities draw steady interest. Active-adult and 55+ communities grow due to lifestyle appeal.

​Multilevel care campuses grow because they let residents shift between care levels. Yet the fastest growth within senior housing still comes from specialized segments, such as memory care and high-acuity assisted living.

A newer growth area comes from tech-enabled and remote care services. Telehealth, remote monitoring, and AI tools are now part of routine senior care. The pandemic sped up this shift. Seniors now use virtual visits, remote therapy, fall-detection devices, and chronic-condition monitoring.


What Regulations Influence the Caregivers Services Marketplace?


A senior care marketplace must follow several types of regulations. These rules protect health data, guide care delivery, and guard older adults from harm. Understanding these areas early helps you avoid legal risk and build trust.


Health data privacy

A platform that stores health details must follow strict privacy laws. In the United States, HIPAA protects medical information, so the platform must use secure storage, strong access controls, and clear consent steps. In the EU and the UK, GDPR sets similar rules for all personal data.

​These rules require transparency, user control, and careful handling of sensitive information. A marketplace may also need a data protection officer if data processing is large in scope.

Licensing and care rules

Many marketplaces classify workers as independent contractors. However, this model is under pressure. Laws like California’s AB5 or EU gig-economy rules can require platforms to treat some workers as employees.

​If the platform crosses that line, it may need to handle payroll taxes, benefits, and overtime. Wage and hour laws also apply to domestic workers. The marketplace must be clear about its role and structure relationships with care workers in a compliant way.

Labor and employment rules

Many marketplaces classify workers as independent contractors. However, this model is under pressure. Laws like California’s AB5 or EU gig-economy rules can require platforms to treat some workers as employees. If the platform crosses that line, it may need to handle payroll taxes, benefits, and overtime.

Wage and hour laws also apply to domestic workers. The marketplace must be clear about its role and structure relationships with care workers in a compliant way.

​Elder protection and safety laws

Regulators expect transparency, fair terms, and clear pricing. Some regions also require prompt reporting of suspected abuse. Many states require background checks for anyone working with vulnerable adults.

​A marketplace should verify caregiver identity, check legal work status, and confirm any required certifications. These steps reduce risk and support a safe environment for families.

​Accessibility and anti-discrimination rules

In the United States, the ADA requires digital services to be accessible. This means the marketplace should support screen readers, allow high-contrast modes, and avoid design barriers for users with vision, hearing, or cognitive limitations.

Similar standards apply in the EU and the UK. The marketplace must also prevent discrimination. This includes fair access to services and equal treatment of caregivers and clients.



Pricing Models for Elder Care Services Marketplace

A senior care marketplace needs a clear plan for revenue. Strong pricing models support growth and help the platform serve both families and caregivers. Several approaches work well, and many marketplaces use a mix of them.

If you want to compare these options with other sectors, explore a simple breakdown of service marketplace monetization models.

The commission model is the simplest place to start. The platform takes a small fee from each completed job. A $100 visit may produce a 10–20% fee. This approach links income to real usage. When bookings rise, revenue rises. The model also pushes the platform to make good matches and keep both sides active. The main challenge is balance. A high commission can drive users to work outside the platform. A low commission may not cover operating costs.

A subscription model offers more stable income. Families may pay a monthly fee for better tools. These tools can include background checks, secure messaging, and ongoing support.

Caregivers may pay for higher placement in search results, training resources, or access to more job leads. A subscription approach creates steady revenue and encourages long-term use. Basic browsing can stay free so people can explore before committing.

A fixed SaaS fee works when the platform also serves agencies or senior living providers. Agencies can pay a monthly license to use scheduling tools or access a wider pool of caregivers during staff shortages. Pricing can scale by the number of clients or caregivers. This option brings in B2B income, which is often more predictable than consumer revenue.

A freemium model supports early growth. Basic features stay free, while advanced features require payment. Families can browse, but they may pay for enhanced checks, priority support, or care-planning tools. Caregivers may use a free profile but pay for verified badges or premium placement. This model gives users time to learn the system before paying.

Advertising and partnerships can support revenue once the platform grows. The key is relevance and restraint. A senior care marketplace must avoid intrusive ads. Still, some partnerships make sense. Companies offering home safety devices, medical supplies, or mobility aids may pay for placement or referrals. If the platform recommends related services, it may earn referral fees.

A one-time lead or finder’s fee is another option. Families pay once to connect with a caregiver. This approach is simple, but it limits recurring income. After the initial match, families may leave the platform. For this reason, many marketplaces prefer models tied to ongoing activity.

Most platforms use a blend of these models. A typical path begins with commissions to drive early bookings. Subscriptions or premium tiers follow once the platform builds trust. The best pricing mix matches the value offered. Marketplaces that screen caregivers, offer payroll tools, or provide insurance can justify higher fees. Those that act only as a listing site may need lower prices to stay competitive.


Conclusion

The senior care sector is moving through a long period of steady growth. Populations are aging, families prefer home care, and digital tools are becoming part of daily support. These forces reshape how seniors receive help and how caregivers reach clients. A well-designed marketplace can meet these needs by offering clear access, safe interactions, and fair pricing.

The fastest-growing segments show where demand is strongest. A platform that focuses on these areas can create real value for families and care workers.

For founders and product teams, the path is clear. Senior care needs reliable digital infrastructure. A marketplace that reduces friction, protects users, and supports safe care can serve a real social need while growing as a business.

If you plan to build such a platform and need support with design, technology, or scalability, you can explore our online marketplace development service to see how our team approaches these projects.


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